Farm Visit: Rules

There is no charge for admission but we appreciate all DONATIONS to help care for the animals. If you wish a tax receipt for your donation please see the staff in the Long Ears Boutique.

Visiting the donkeys can be fun and educational.  However, it is important that you take steps to ensure your visit is safe and healthy.  You will be visiting with loose donkeys that are friendly and like to interact with people.  However, they are large animals who can act unpredictably and you need to be diligent. All persons entering the property and facilities do so at their own risk and choose to do so under these conditions. No liability for loss, injury or damage will be accepted by The Donkey Sanctuary of Canada.

INCLEMENT WEATHER: We may need to close temporarily during severe weather conditions such as lightening storms, floods, tornados.  As soon as conditions permit safe operation, we will re-open.   

VISITOR CONDUCT: Any behaviour that disrupts another visitor's or employee’s enjoyment or safety at The Donkey Sanctuary of Canada and/or non-compliance of its Farm Visit Rules could result in the violator being asked to leave with no refund of their donation.

ALLERGIES: If you have allergic reactions to bee stings, hay, pollen etc., please come prepared to treat them if necessary.  The Donkey Sanctuary is NOT a nut free environment.


Your health and safety are our priorities.  Please read the "Farm Visit Rules" below and talk to your children before your visit.


  1. Visitors must enter via the Welcome Centre and/or Long Ears Boutique where they need to hear a brief safety talk.
  2. No alcoholic beverages are permitted on Open Day or during Tours.
  3. SMOKING is permitted only in the designated smoking area found in the parking area.  NO SMOKING is permitted in any structure, the picnic areas, trails or around the animals.
  4. Do not leave children unattended anywhere. Supervise children at all times. Caregivers are responsible for their charges.
  5. Per Wellington County Health Department regulations, wagons, strollers/car seats/infant carriers are not permitted in areas where the donkeys are loose. Visitors with strollers and wagons will be directed to park them in the Stroller Parking area at the Welcome Centre. Please secure your stroller/wagon and its contents as The Donkey Sanctuary of Canada is not responsible for their loss.  We recommend that you bring your own sling to carry infants.
  6. Per Wellington County Health Department regulations, no sippy cups, soothers, food, drink or toys are permitted in areas where you interact with the donkeys and mules.
  7. Do not climb on hay, straw, farm equipment, fences, rails or gates.
  8. Wash your hands after your visit with the donkeys.
  9. To ensure the health and safety of our visitors, pets, our animals and other visitors, The Donkey Sanctuary does not permit pets of any kind in the farm area. A member of your party needs to stay with your pet while you interact with the donkeys. Please DO NOT LEAVE PETS IN VEHICLES on hot days. Leashed pets are welcome ONLY on the woodland trails and the picnic area. Please pick up after your pets – disposal bags are located in the picnic area and beside the Welcome Centre.
  10. Service animals are welcome on the property, however they are not permitted around loose donkeys.  A DSC staff member or volunteer will watch your service animal while you interact with the donkeys.

Safety Around the Donkeys and Mules

  1. Approach the donkeys from the side.  Never approach or stand in front or behind donkeys.   When brushing the donkeys, keep your brush strokes along their sides.  
  2. Limit the number of people around one donkey to 4 or 5 so as not to overwhelm him/her.
  3. Walk slowly. DO NOT RUN where the donkeys are loose.
  4. Talk softly.
  5. Do not pull donkeys by their collars, manes or tails.
  6. Do not try to ride the donkeys or place children on their backs.
  7. Do not feed the donkeys or mules.  Please keep your hands away from their mouths – fingers can be mistaken for carrots.
  8. If a donkey walks away from you, do not chase the donkey. Find another donkey who is more eager to be petted or brushed.